Questions & Answers

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  • Q: Will it look Artificial, or like a ‘tattoo’ or makeup?

    A: No! Once healed, the area pigmented will look natural. It is very difficult to distinguish the Re-pigmented area from your ‘normal’ skin.

  • Q: What should I do before treatment?

    A: Please let us know before your treatment starts if you have any known allergies, for instance, to metals such as nickel, or to local anaesthetic.

    Let us know if you are planning to go on holiday within 4 weeks of your treatment, or you are unwell or have a cold. If so, please contact our receptionist to arrange an alternative appointment.

    Before your treatment, custom medical pigments are mixed and matched to the surrounding areas to be camouflaged.

  • Q: Does the procedure hurt?

    A: Prescription topical anaesthetics are used to numb treatment areas to minimise discomfort.

    Most patients describe the procedure as painless.

  • Q: What is the healing process?

    A: There is minimal or no “down time” involved with most procedures.

    You may have temporary swelling around the treated area for the first day or two. This can be relieved using Vaseline and cold packs for discomfort and swelling.

    To make a cold press take a bowl and wash it well. Fill it with water and ice cubes and soak several wash cloths (or gauze) in the bowl and keep the bowl in the refrigerator. Apply the cold cloth to the treated area and this will ease the discomfort and burning and assist the swelling. When the cloth becomes warm, replace it with a new cold soak cloth. You can do this as much as you wish, but doing this will wash off the Vaseline, so remember to place a thick coating of Vaseline over the treated areas when needed.

    Crusting can appear on treated areas and it is important not to pick or scratch any scabs that develop. Picking may cause scarring or loss of colour.

    Use a good strong sun block when outdoors to prolong the life of the pigmented areas and avoid direct sunlight to prevent sunburn or pigment changes.

    It is recommended that you do not go swimming within 7-10 days after your procedure.

    In rare circumstances a reaction to one of the pigments used may occur resulting in swelling or itching. If any redness, heat or pain appears, please contact your GP.

  • Q: What will i look like after treatment?

    A: The pigment colour will appear darker and more intense, this is normal. Colour will fade 40-60% within a week.

    Some patients experience mild redness and swelling, this may last several hours or a few days depending on age, location of the treatment area and the condition treated.

    Complete healing can take up to six weeks for the pigment to mature in the skin and the true colour to emerge.

    In rare instances, patients with dry skin can take up to 3 months for the true colour to be fully realised.

  • Q: How many sessions will I need?

    A: You may need several sessions before you get the right colour or effect.

    Depending on the area and condition being pigmented, further touch-ups may be required. It is best to wait at least 6 months after the initial procedure before further sessions.

  • Q: Do I need to buy any aftercare products?

    A: No. A comprehensive written after care guide, verbal instructions and after care products are provided.

  • Q: How long will the colour last?

    A: Although your procedures can last for many years, this is dependent on age, skin type, colour selection and lifestyle.  'Lighter' softer colours tend to fade faster normally, requiring a colour boost every 12 months. It is recommended that you have a ‘colour boost’ maintenance every couple of years.

  • Q: How long do procedures take?

    A: Please allow up to 2 hours for your initial treatment to allow time to custom mix your colour, 30-45 minutes numbing and also procedure time.

    Appointments are typically spaced at 4 to 6 weeks apart. This allows for a comfortable and gradual process.